GKV ArchitectsGKV Architects

ENTER

NYCHA - One Fordham Plaza

Bronx, NY

35,000 square feet

The New York City Housing Authority customer service center, located at One Fordham Plaza, is a 2-story project that includes a ground floor lobby, vertical transportation, a waiting room, a customer service center, an assembly space, briefing rooms, conference rooms and general office space. To prevent heavy traffic to the customer service center from obstructing the entrance of the office building that the center is located in, a separate access was built into the ground floor lobby, exclusive for NYCHA’s use. Further, the customer service center features 30 windows in the waiting room and a state-of-the-art digital coordinating system that directs the high volume of visitors.